Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Visual Fiber B.V processes personal data when you visit an activation page, participate in a campaign, game, prize draw, or use related account or prize features through our platform.

1. Who is responsible for your personal data?

The controller responsible for the processing of your personal data is:

Visual Fiber B.V
Email: [email protected]

2. What personal data do we process?

Data you provide yourself

• Email address
• Date of birth
• Marketing consent preference

Technical and usage data

• Browser visitor token
• Session token
• IP address
• User agent
• Device or browser recognition data
• Landing page or activation page visited
• Campaign source data (UTM tags, referral data)
• Browser storage data (cookies, local storage identifiers)

Participation and game data

• Campaign or draw round participation
• Activation and participation timestamps
• Game results
• Prize information and claim status
• Pickup or claim codes
• Email communication status

Account and profile data

• Email-linked account
• Profile and prize overview data
• Access-related data

3. Why we process your data

We process personal data for the following purposes:

• Age verification (18+ where applicable)
• Participation in campaigns, games and prize draws
• Prize allocation, claim and redemption
• Communication regarding participation and prizes
• Marketing communication (only with consent)
• Fraud prevention and security
• Campaign analysis and attribution
• Technical operation of the platform

4. Legal basis for processing

• Performance of a contract – to enable participation and prize handling
• Legal obligation – where required by law
• Legitimate interest – fraud prevention, security, analytics and platform operation
• Consent – for marketing and where required for tracking technologies

Where we rely on legitimate interest, we balance our interests against your privacy rights.

5. Age verification

We may process your date of birth to verify that you meet minimum age requirements.

6. Marketing consent

If you provide consent, we record this together with a timestamp. You can withdraw your consent at any time.

7. Referral and tracking

We use referral links, UTM data and browser/session identifiers to analyse campaign performance, attribute participation and prevent misuse.

8. Retention of personal data

We apply the following retention periods:

After the retention period, personal data is deleted or pseudonymised (e.g. hashed).

9. Cookies and similar technologies

We use cookies, local storage and similar technologies for:

• Session management
• Browser recognition
• Campaign measurement
• Fraud prevention

Where required, we ask for consent via a cookie banner.

10. Automated decision-making

We may use automated processes for game outcomes, fraud detection and campaign analysis. These do not have legal or significant effects on individuals.

11. Sharing data

We may share data with:

• Hosting and cloud providers
• Email service providers
• Analytics and security services
• Campaign partners
• Prize fulfilment parties

We have agreements in place where required.

12. International transfers

Where data is processed outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.

13. Security

We implement appropriate technical and organisational measures, including encryption, hashing, access control and monitoring.

14. Your rights

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability

Contact us via [email protected]

15. Complaints

You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local authority.

16. Changes

We may update this policy. The latest version will always be available on our platform.